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Apple posted a support page on its website Friday for some problem Airpods Pro users are experiencing. Starting this month under the theme “AirPods Pro Service Program for Noise Problems”, a small number of AirPods Pro units manufactured earlier this month begin by saying that they have good problems. These problems include sounds such as loudspeakers and statics.
Users have complained that the Active Size Cancel (ANC) feature, which removes circulating and background noise from AirPods Pro, is not working as expected. Sometimes background noise, such as traffic on a busy street, or aircraft noise in the sky breaks the silence expected by the ANC feature. Other users have noticed a loss of bass sound. Apple will do the right thing and either you or an Apple Authorized Service Provider will fix the problem for free. Regardless of one or both of them earbuds Should be replaced.
You can make an appointment at the Apple Store, call Apple Support, or find an Apple Authorized Service Provider. Before one of these locations decides to replace the faulty parts of your AirPods Pro, they will be checked for program compatibility. Airpods Pro shares are exchanged with a confirmed issue. Apple also says that the AirPods Pro case is not included in any of these and will not replace ear buds.
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