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Improve eLearning Quality Assurance Process

improve elearning quality assurance process


Optimize courses using the e-learning QA checklist

Quality assurance includes not only content and visuals but also many other elements (such as text, context, visuals, audio, navigation, quizzes, interaction, compatibility, user access and system compatibility). Each of these categories has a minimum of 5 ratings. By ensuring that you have tested the quality of all the elemental categories, you will raise the standard and ensure a quality online service. Since there are so many checks at every stage of the process, quality assurance testing can seem complicated and complicated. So let’s take a look at how you can improve the e-learning quality assurance process.

1. Create test opportunities

Before you start testing the quality of an online course course, you need to create testing opportunities. Test cases are any activity that can be tested. This series supports the actual process of verifying a specific online course course feature. Once you have created a test case, you have a high-level idea of ​​what items are being tested and how the QA testing process works.

For example, let’s say you have a test for your online course course at the end of each module X No. Attempts And a X period, Scores are calculated for evaluation.

An example test case for a series of e-learning course courses in the above case may be:

  • Test cases1
    As soon as the test begins, check if the learner can go back to the material series information (ideally, they should not).
  • Test Case 2
    When browsing the course series in another browser window, check whether the user can open the quiz in a new window.
  • Test case3
    If the user tries the answer correctly and fails to get the minimum score, can they retake the test? And, if so, how many times?

I hope you get the idea. Having these types of test opportunities for your course course will help you complete the QA exam efficiently while being fully aligned with the approved storyboard. (Learn how to create a testing opportunity for yourself This article.)

2. Make error reporting easy

You should already know that every bug is different. Need to disseminate information about issues across all platforms your team uses for communication? No, right?

Instead of trying to figure out what’s wrong with your chats, emails and messages before you try, take the time to report it in detail, mark all its features, and provide all its features – all in one place. Sharing all feedback from one system helps everyone who reviews the bug to know all the features of the reported issues.

This is why it is crucial that you make it easy for your team members and outsiders Ability to report errors effectively and efficiently. How do you do that, especially with regard to improving the e-learning QA process?

  1. Break down the error reporting process based on the online course features.
  2. Report multiple or duplicate errors for a single release.
  3. Ask team members to review existing bugs first before adding a new one, someone on the team has already reported it.
  4. Be sure to troubleshoot and resolve them in a timely manner.

3. Use a centralized system to report errors

We have already discussed how to simplify the error reporting process and how you can do it. But where do you report problems and shortcomings? Do you take notes and write documents about it, do you have an email thread or a chat message chain? No, you do not need any of these. All you need is a visual review and a bug fix tool to create and manage problems and shortcomings.

The use of a centralized error reporting tool allows project teams to collaborate during development and testing. Once detected during the QA process, team members can report, review, and work with the same error, helping to speed up and improve the e-learning QA testing process and resolve those issues and shortcomings.

4. Stick to the Startup Project Plan / Final Storyboard

Requests will be repeated throughout the content development process. But if you include them every time you come back, you create something that the client did not ask for and was not visible in the storytelling process.

It is essential to stick to the original and final story board as much as possible. Adherence to the initial and approved project plan makes the QA testing process easier and faster, as the content has zero or very few changes; Therefore, the tester can stay with the finished storyboard and test opportunities as they run through the QA test checklist.

5. Use a checklist to guide you throughout the QA testing process

Last but not least, a hint is used to improve the e-learning quality assurance testing process a Quality Assurance and Checklist Check. Many features, features and functionality should be tested before giving learners a great and engaging experience. A checklist acts as a guide to assessing an e-learning syllabus. The QA checklist does not have to be complicated and exhaustive, but it should include all the features that need to be checked. Also, having test opportunities is useful when running through a checklist.


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